Customer Support

All requests for refunds are subject to our discretion. Due to the nature of digital products, given instant access, the ability to download and screen-record content often makes refund decisions difficult. However, we stick to our policy and if you’re genuinely unhappy with one of our products then we will be happy to give you 100% of your money back. Despite being in receipt of a refund, the original terms of sale still apply – this means that you are not permitted to store, edit, modify, share, distribute or access any part of the course materials.

Upon receipt of a refund, the course will no longer be accessible from your dashboard. You hereby agree to delete any downloaded local copies of materials, files, templates, ebooks, as well as any screen recordings, screenshots, and photographs you have of the content. You will ensure these are deleted from all your devices, laptops, phones and cloud storage accounts. Upon receiving a refund you lose all rights to access any materials made available as part of the purchase of the course or product. We do not ask for proof of deletion, but if you have a received a full refund there should be no reason to keep access to the materials. Accessing any parts of these materials will be considered a breach of contract.